For All Vehicle Claims
 

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Vehicle Theft Claims

Vehicle theft – one stolen every six minutes

With a vehicle reported stolen every six minutes in the UK, CMA’s expert claims handlers ask the right questions to acquire verifiable facts. Our unique processes mean we are commonly the first to advise an insured that they can be reunited with their vehicle, reducing inconvenience and costs for all.

Automated daily assessments

We estimate that the cost of vehicle thefts to UK insurers is now around £1.5 billion a year and rising.

From the outset, we do not simply accept that a vehicle is recorded as lost or stolen (LoS) on the Police National Computer (PNC). We thoroughly check the vehicle registration mark (VRM) against multiple data sources.

Moreover, we discretely monitor the stolen status (PNC LoS register) and are alerted to any ‘unusual’ activity. To provide a more detailed picture, our new SwiftSearch tool crosschecks unique identifiers (such as phone number and VRM) with other public information. On occasion, we even help the police to amend their records.