{"id":2459,"date":"2023-08-28T13:02:40","date_gmt":"2023-08-28T13:02:40","guid":{"rendered":"https:\/\/cmaclaims.co.uk\/?page_id=2459"},"modified":"2023-08-28T14:21:23","modified_gmt":"2023-08-28T14:21:23","slug":"22-08-2023-letter-to-the-chief-constable-of-kent-police","status":"publish","type":"page","link":"https:\/\/cmaclaims.co.uk\/22-08-2023-letter-to-the-chief-constable-of-kent-police\/","title":{"rendered":"230822 Letter to the Chief Constable of Kent Police"},"content":{"rendered":"
Sent: Tuesday, August 22, 2023 3:11 PM
\nSubject: vehicle theft<\/p>\n
Dear Mr Smith<\/p>\n
I am a former officer, now head of West Malling-based Claims Management & Adjusting, the UK\u2019s oldest specialist motor insurance loss adjuster (theft, RTC & title \u2013 unique in this respect).<\/p>\n
We have a long history of working with constabularies across the UK and have enjoyed a particularly good relationship with Kent – hence our knowledge of \u2018Project Igneous\u2019.<\/p>\n
Sadly, Kent vehicle theft victims now commonly learn their constabulary are unable to find the car (just 6% recovered). Surely, the next best thing is to help the victim by helping their insurer put them back into the position they were pre-theft? This is not a complicated idea, or difficult to achieve, but there is precious little joined-up thinking.<\/p>\n
In addition, I would appreciate a better understanding of your vehicle theft figures; KM conveyed 622 car thefts in Kent last year, whereas the DVLA have recorded over 1,000 cars,<\/strong> over 2,000 vehicles.<\/p>\n Furthermore, a recent information disclosure suggests you have uncovered virtually no fraudulent vehicle theft reports<\/strong>, no misreported instances. Can this really be correct?<\/p>\n I would very much welcome the opportunity to discuss these matters with you as it appears there is much more that could be done to assist victims, constabularies and insurers.<\/p>\n Yours sincerely,<\/p>\n
\n