{"id":283,"date":"2019-11-29T05:36:07","date_gmt":"2019-11-29T05:36:07","guid":{"rendered":"https:\/\/cmaclaims.co.uk\/?page_id=283"},"modified":"2022-05-09T13:38:49","modified_gmt":"2022-05-09T13:38:49","slug":"data-map","status":"publish","type":"page","link":"https:\/\/cmaclaims.co.uk\/data-map\/","title":{"rendered":"Data Map"},"content":{"rendered":"<p>The following is an overview of our information process, our &#8216;Data Map&#8217;:<\/p>\n<h6>Why do we hold information?<\/h6>\n<p>For the prompt, efficient and professional handling of a subject\u2019s insurance claim<\/p>\n<h6>Who do we hold information for?<\/h6>\n<p>Our clients &#8211; generally insurers or their legal representatives.<\/p>\n<h6>What type of data do we hold?<\/h6>\n<p>It possibly helps to think of this as being the same as you were asked to provide at proposal, for example:<\/p>\n<ul>\n<li>Name<\/li>\n<li>Address<\/li>\n<li>Date of birth<\/li>\n<li>Phone numbers &amp; email address(es)<\/li>\n<li>Vehicle<\/li>\n<li>Driving endorsements (where applicable)<\/li>\n<li>Criminal Records (where applicable)<\/li>\n<\/ul>\n<h6>What is the source of our data<\/h6>\n<ul>\n<li>Our clients<\/li>\n<li>The data subject<\/li>\n<li>Open Source intelligence<\/li>\n<li>Data providers (subject to consent or appropriate enabling section of the DPA 1998)<\/li>\n<\/ul>\n<h6>What is the legal basis of our processing<\/h6>\n<p>Consent where obtained by the client by whom we are instructed or in pursuance of a contract (claim under an insurance policy)<\/p>\n<h6>When do we obtain information?<\/h6>\n<ul>\n<li>When instructed by our client<\/li>\n<li>When undertaking enquiries<\/li>\n<li>When interviewing the subject<\/li>\n<\/ul>\n<h6>How long do we retain information?<\/h6>\n<p>7 years<\/p>\n<h6>Who determines the retention period?<\/h6>\n<p>The relevant client but we suggest 7 years.<\/p>\n<h6>Where is the information held?<\/h6>\n<p>In the cloud or in our secure office facility, filed in locked cabinets until such time as the claim is closed and shredding takes place.<br \/>\nShould the above require greater explanation or clarification, please email us &#8211; a more detailed map is held at CMA and forms part of our ISO accreditation documentation.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The following is an overview of our information process, our &#8216;Data Map&#8217;: Why do we hold information? For the prompt, efficient and professional handling of a subject\u2019s insurance claim Who do we hold information for? Our clients &#8211; generally insurers &hellip;<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Data Map -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cmaclaims.co.uk\/data-map\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Data Map -\" \/>\n<meta property=\"og:description\" content=\"The following is an overview of our information process, our &#8216;Data Map&#8217;: Why do we hold information? 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